Mobile messaging and privacy policy

Mobile Messaging & SMS Privacy Policy

1. Information Collection and Opt-In

Direct Consent: We collect your mobile phone number only when you voluntarily provide it to us through our website contact forms, client onboarding portals, or explicit opt-in checkboxes.
Express Purpose: By opting in, you provide express written consent to receive informational, transactional, or operational text messages from us.
No Pre-Checked Boxes: Consent is never assumed, bundled with unrelated terms, or collected via pre-checked selection boxes.

Service Updates: We use text messaging to send appointment reminders, account updates, document requests, and critical notifications regarding your services.
No Marketing Spam: We do not use your mobile data for unsolicited promotional campaigns unless you have specifically signed up for marketing alerts.

No Selling: We will never sell, rent, lease, or trade your mobile phone numbers, SMS opt-in data, or text messaging consent to any third party for any reason.
No Affiliate Sharing: Your mobile data and SMS consent are strictly confidential and will not be shared with affiliates, partners, or sister companies for marketing or promotional purposes.
Service Providers: Mobile information is shared exclusively with our contracted SMS gateway vendors solely to facilitate the delivery of text messages to you. These providers are legally bound by strict confidentiality agreements.

Immediate Stop: You can cancel the SMS service at any time. Simply reply "STOP" to any text message you receive from us. After you send "STOP", we will send you one final text to confirm you have been unsubscribed.
Support Assistance: If you experience issues or need assistance, reply "HELP" to any message, or contact our office directly at 480-962-1040 or via email at [email protected].

Carrier Rates: As with all mobile messaging, standard message and data rates may apply according to your specific mobile carrier plan.
Message Frequency: The number of text messages you receive will vary based on your account activity, service milestones, and ongoing interactions with our team.

By texting Shoemaker CPA PC at 480-962-1040:

Agreement: You agree to receive conversations (external) messages from us.
Opt-out: You can cancel the SMS service at any time. Simply reply "STOP" to any text message you receive from us. After you send "STOP", we will send you one final text to confirm you have been unsubscribed.
Help or Assistance: Reply "HELP" to any message, or contact our office at 480-962-1040 or [email protected].